We at EITRI are dedicated to ensuring client satisfaction. However, unless you receive a damaged or broken product, we do not accept any returns.
If you receive a damaged or broken piece, please email us at firstname.lastname@example.org within 7 days of receiving the product with your order id and supporting pictures.
We will send you the damaged part(s) as soon as we receive your email request.
If the entire product needs to be changed, we will send you a new piece.
If the piece is not available, your refund will be processed once we receive and verify the damaged piece. The refund will be processed within 3-5 business days.
Returns of damaged items will be accepted only in their original packaging and with the original invoice.
Only products accepted for return/cancellation will be refunded. All such refunds will be processed within 3-5 business days.
We strictly enforce a no-exchange policy.
Please email us at email@example.com if there are any changes.